Resume
Blue Willow Acupuncture
Copywriter
About and Services pages – Sample of completed project
Water’s Edge Wellness
Consultant: Strategic Planner, Copywriter, WordPress and SEO
Rikki Lee
Zap builder
Tug Hill Holistics
Owner, Creator, Writer, WordPress
Emigrant Bank – New York, NY
(Private Financial Institution)
Director of Administration – Finance and Operations
Executive Assistant to EVP & CFO and the Chief Accountant & Controller
- Project Manager for the 2021 LIBOR transition team
Recurring projects include:
– Work with the Budget Team on twice-yearly Budget meetings.
Improved communications regarding planning, compiling, preparation and distribution of materials, calendaring across the divisions presenting at the meetings.
– Coordinated with the Chairman’s team in distrubiting meeting information and materials to attendees and Executives.
– Coordinate Business Continuity Plan (BCP) testing, reporting and analysis
– Stress Test compilation, preparation, and coordination with departmental heads
- Maintain calendar, scheduling and coordination of online and in-office meetings for two Primary executives
- Schedule and coordinate on-site and external meetings via conference call and Zoom for Primaries and other department managers
- Created new presentations and templates consistent with the Bank’s branding (Board, Asset Liability, Risk Management, etc.)
- Prepared documents, spreadsheets, reports and other meeting materials across the department
- Maintain records and archives for the Primaries of the department (CFO, Chief Accountant, Regulatory, Tax)
- Point of contact for government and private audit/exam organizations’ meetings, office requirements, materials and supplies, etc.
- Screen, compose and respond to emails, letters and phone calls on behalf of Primaries
- Maintain time and attendance records for the department and HR
- Address issues regarding staff’s attendance and time
- Prepare and submit expense reports for Primaries and secondary managers
- Coordinate travel arrangements for Primaries’ personal and business needs; completed personal projects and tasks as assigned
- Maintain office supplies and equipment for a departmental staff of 40+
- Liaise with clients, vendors, candidates and guests, in office and online
- Managed office move of 40+ people, with over 30 years worth of documentation in on-site files and storage
- Manage cubicle and office space for department
- Coordinate catering services for departmental events and planned departmental holiday event
CARES Act Paycheck Protection Program – Emigrant Bank – New York, NY (Private Financial Institution)
04/20-05/20
Project Manager
- Secured over $300 million in SBA loans between Tranches 1 and 2 of the PPP in Spring 2020
- Worked as project manager with the project directors to ensure timely completion of applications
- Primary for the intake of over 250 application packages between the end of Funding Tranche 1 and all of Funding Tranche 2.
- Liased and followed up with borrowers to assist in the completion of application packages and compiled applications for the underwriting and approval team
- Assisted underwriters with obtaining additional application materials and information as needed
East West School of Planetary Herbology – Santa Cruz, CA
(Clinical Herbalist School)
12/2012 – 05/2020
Teacher, Researcher, Editor
- Spearheaded the Foundational Chinese Medicine online weekly class (while still a student)
- Taught Intermediate level Chinese Herbs and Key Chinese Formulas on-site in Ben Lomond, April 2018
- Organized and ran the School’s Annual Seminar Student Clinic for 2018 Seminar with lead-teacher
- Facilitated the first online annual East West School Seminar in 2020, as the lead tech and support for teachers and students
- Created Powerpoints for two online webinar series for Michael Tierra: Zang Fu Organ Patterns, and Integrating Western Herbalism with Traditional Chinese Medicine for Michael Tierra (for Pacific Center for Lifelong Learning)
- Created five webinars for East West School’s Nancy Angelini – Preparing Advanced Track Students
- Researched for the School’s 2017 curriculum and course material revision – herbal preparations, dosages, Latin names, uses, etc.
- Created tests for the School’s 2017 curriculum and material revision
- Facilitated numerous online webinars throughout tenure as a teacher, edited webinar recordings, and distributed class materials to school for students
- Provided ongoing tutoring and support to students in the online Student Forum, and through private conversations, after graduation from the program
Rodman Resources LLC – New York, NY
(Boutique Human Resources Consulting Firm)
08/07 – 12/14
Executive/Personal Assistant and Personal Chef to President and Owner
- Coordinated frequent travel arrangements (domestic and international, professional and personal): air, ground transportation, restaurants and accommodations
- Responsible for preparation of all materials for meeting, conference and client distribution: presentation preparation, formatting, copying, binding, shipping
- Prepared documents, briefing papers, spreadsheets and reports for internal and external use
- Generated invoices and processed client bills and payments
- Maintained office supplies in home and corporate office, and assisted with vendor relations and contracts
- Provided in-house IT support for all computers and equipment for home and corporate offices
- Maintained 3,000+ contact database, and 750+ holiday card list and preparation
- Maintained busy and ever-changing calendar, coordinated meetings and scheduled appointments
- Screen, compose and respond to emails, letters and phone calls on behalf of primary
- Primary contact and coordination with all service providers: repair, media, catering staff, etc.
- Assisted with gift shopping, dinner arrangements, vacation research
- Coordinated catering services for professional and personal events
- Liaised with clients and guests at residence
- Personal errands, projects and tasks as assigned
- Prepared allergen-friendly meals for entire family on a daily basis
Harmony Hill School – Chepachet, RI
(Private residential and day school for at-risk boys, ages 8-18)
09/05 – 06/07
Arts Program – Primary Instructor
- Taught applied art in conjunction with behavioral therapy program to approximately 60 students
- Facilitated communication between teachers, therapists and care counselors regarding student progress, reports and IEPs (Individual Educational Plan) while maintaining Rhode Island and National Visual Arts Standards for all grade levels
- Develop, write and execute integrated lesson plans for all classes
- Established effective, grade level-appropriate grading system and student self-evaluations, and organized student performance records and year-end reviews
- Organized annual year-end student exhibition and bi-monthly shows on-site and off-site
Universal Limited Art Editions – Bay Shore, NY
(Fine art print publisher)
09/02 – 12/03
Printer
- Collaborate and provide artists with working materials
- Prepare and proof substrates e.g. lithography stones, intaglio plates and edition single and multi plate prints efficiently
- Document printing process for archival and working purposes
Education
Rhode Island School of Design – Providence, RI – Master of Arts in Teaching, Magna Cum Laude
Tamarind Institute of Lithography – Albuquerque, NM – Professional Printer Certification
Rhode Island School of Design – Providence, RI – Bachelor of Fine Arts in Printmaking
East West School of Planetary Herbology – Santa Cruz, CA – Planetary Herbologist Certification
Lonny Jarrett’s Clinical Integration of Chinese Medicine – Certificate of Completion
Rebecca Altman’s Sprout and Shimmer Business Launch Course – Certificate of Completion
Marie Forleo’s The Copy Cure – Certificate of Completion
Noteworthy Skills
Mac/iOS and PC – Microsoft Office Suite (Outlook, Word, Powerpoint, Excel, Visio), Google Suite, GoToMeeting/GoToWebinar, Adobe Photoshop, Adobe Acrobat Pro, WordPress, WooCommerce, Zoom, MailChimp, Constant Contact, Setmore, ActiveCampaign, Trello, and more…
Chinese Medicine, Ayurveda, Western herbalism, wild-crafting and herbal medicine making.
Classical Violin.

Pamela Shaw
Pamela C. ShawLast updated: December 2021