Blue Willow Acupuncture


About and Services pages – Sample of completed project

Water’s Edge Wellness

Consultant: Strategic Planner, Copywriter, WordPress and SEO

Rikki Lee

Zap builder

Tug Hill Holistics

Owner, Creator, Writer, WordPress

Emigrant Bank – New York, NY
(Private Financial Institution)
Director of Administration – Finance and Operations
Executive Assistant to EVP & CFO and the Chief Accountant & Controller

  • Project Manager for the 2021 LIBOR transition team

Recurring projects include:

– Work with the Budget Team on twice-yearly Budget meetings.

Improved communications regarding planning, compiling, preparation and distribution of materials, calendaring across the divisions presenting at the meetings.

– Coordinated with the Chairman’s team in distrubiting meeting information and materials to attendees and Executives.

– Coordinate Business Continuity Plan (BCP) testing, reporting and analysis

– Stress Test compilation, preparation, and coordination with departmental heads

  • Maintain calendar, scheduling and coordination of online and in-office meetings for two Primary executives
  • Schedule and coordinate on-site and external meetings via conference call and Zoom for Primaries and other department managers
  • Created new presentations and templates consistent with the Bank’s branding (Board, Asset Liability, Risk Management, etc.)
  • Prepared documents, spreadsheets, reports and other meeting materials across the department
  • Maintain records and archives for the Primaries of the department (CFO, Chief Accountant, Regulatory, Tax)
  • Point of contact for government and private audit/exam organizations’ meetings, office requirements, materials and supplies, etc.
  • Screen, compose and respond to emails, letters and phone calls on behalf of Primaries
  • Maintain time and attendance records for the department and HR
  • Address issues regarding staff’s attendance and time
  • Prepare and submit expense reports for Primaries and secondary managers
  • Coordinate travel arrangements for Primaries’ personal and business needs; completed personal projects and tasks as assigned
  • Maintain office supplies and equipment for a departmental staff of 40+
  • Liaise with clients, vendors, candidates and guests, in office and online
  • Managed office move of 40+ people, with over 30 years worth of documentation in on-site files and storage
  • Manage cubicle and office space for department
  • Coordinate catering services for departmental events and planned departmental holiday event

CARES Act Paycheck Protection Program – Emigrant Bank – New York, NY (Private Financial Institution)

Project Manager 

  • Secured over $300 million in SBA loans between Tranches 1 and 2 of the PPP in Spring 2020
  • Worked as project manager with the project directors to ensure timely completion of applications
  • Primary for the intake of over 250 application packages between the end of Funding Tranche 1 and all of Funding Tranche 2.
  • Liased and followed up with borrowers to assist in the completion of application packages and compiled applications for the underwriting and approval team
  • Assisted underwriters with obtaining additional application materials and information as needed

East West School of Planetary Herbology – Santa Cruz, CA
(Clinical Herbalist School)
12/2012 – 05/2020
Teacher, Researcher, Editor 

  • Spearheaded the Foundational Chinese Medicine online weekly class (while still a student)
  • Taught Intermediate level Chinese Herbs and Key Chinese Formulas on-site in Ben Lomond, April 2018
  • Organized and ran the School’s Annual Seminar Student Clinic for 2018 Seminar with lead-teacher
  • Facilitated the first online annual East West School Seminar in 2020, as the lead tech and support for teachers and students
  • Created Powerpoints for two online webinar series for Michael Tierra: Zang Fu Organ Patterns, and Integrating Western Herbalism with Traditional Chinese Medicine for Michael Tierra (for Pacific Center for Lifelong Learning)
  • Created five webinars for East West School’s Nancy Angelini – Preparing Advanced Track Students
  • Researched for the School’s 2017 curriculum and course material revision – herbal preparations, dosages, Latin names, uses, etc.
  • Created tests for the School’s 2017 curriculum and material revision
  • Facilitated numerous online webinars throughout tenure as a teacher, edited webinar recordings, and distributed class materials to school for students
  • Provided ongoing tutoring and support to students in the online Student Forum, and through private conversations, after graduation from the program

Rodman Resources LLC – New York, NY
(Boutique Human Resources Consulting Firm)
08/07 – 12/14
Executive/Personal Assistant and Personal Chef to President and Owner

  • Coordinated frequent travel arrangements (domestic and international, professional and personal): air, ground transportation, restaurants and accommodations
  • Responsible for preparation of all materials for meeting, conference and client distribution: presentation preparation, formatting, copying, binding, shipping
  • Prepared documents, briefing papers, spreadsheets and reports for internal and external use
  • Generated invoices and processed client bills and payments
  • Maintained office supplies in home and corporate office, and assisted with vendor relations and contracts
  • Provided in-house IT support for all computers and equipment for home and corporate offices
  • Maintained 3,000+ contact database, and 750+ holiday card list and preparation
  • Maintained busy and ever-changing calendar, coordinated meetings and scheduled appointments
  • Screen, compose and respond to emails, letters and phone calls on behalf of primary
  • Primary contact and coordination with all service providers: repair, media, catering staff, etc.
  • Assisted with gift shopping, dinner arrangements, vacation research
  • Coordinated catering services for professional and personal events
  • Liaised with clients and guests at residence
  • Personal errands, projects and tasks as assigned
  • Prepared allergen-friendly meals for entire family on a daily basis

Harmony Hill School Chepachet, RI
(Private residential and day school for at-risk boys, ages 8-18)
09/05 – 06/07
Arts ProgramPrimary Instructor 

  • Taught applied art in conjunction with behavioral therapy program to approximately 60 students
  • Facilitated communication between teachers, therapists and care counselors regarding student progress, reports and IEPs (Individual Educational Plan) while maintaining Rhode Island and National Visual Arts Standards for all grade levels
  • Develop, write and execute integrated lesson plans for all classes
  • Established effective, grade level-appropriate grading system and student self-evaluations, and organized student performance records and year-end reviews
  • Organized annual year-end student exhibition and bi-monthly shows on-site and off-site

Universal Limited Art Editions Bay Shore, NY
(Fine art print publisher)
09/02 – 12/03

  • Collaborate and provide artists with working materials
  • Prepare and proof substrates e.g. lithography stones, intaglio plates and edition single and multi plate prints efficiently
  • Document printing process for archival and working purposes


Rhode Island School of Design – Providence, RI  – Master of Arts in Teaching, Magna Cum Laude

Tamarind Institute of Lithography – Albuquerque, NM  – Professional Printer Certification

Rhode Island School of Design – Providence, RI  – Bachelor of Fine Arts in Printmaking

East West School of Planetary Herbology – Santa Cruz, CA – Planetary Herbologist Certification

Lonny Jarrett’s Clinical Integration of Chinese Medicine – Certificate of Completion

Rebecca Altman’s Sprout and Shimmer Business Launch Course – Certificate of Completion

Marie Forleo’s The Copy Cure – Certificate of Completion

Noteworthy Skills 

Mac/iOS and PC – Microsoft Office Suite (Outlook, Word, Powerpoint, Excel, Visio), Google Suite, GoToMeeting/GoToWebinar, Adobe Photoshop, Adobe Acrobat Pro, WordPress, WooCommerce, Zoom, MailChimp, Constant Contact, Setmore, ActiveCampaign, Trello, and more…

Chinese Medicine, Ayurveda, Western herbalism, wild-crafting and herbal medicine making.

Classical Violin.

Pamela Shaw

Pamela Shaw

Last updated: December 2021